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STL Dog Crate
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Answers to Common Questions
Frequently asked questions
You can email us or fill out the information on the crate and add on features you want in the contact us section of the website. We will always contact you and discuss or confirm your design (size, options, finishes). We will send an invoice with payment options. A 25% deposit is required before the build can start. We will include in the invoice to verify the size, options, and finish. Once we get approval, we start construction. At this point, we can not offer any refunds. Once the crate is complete we will contact you to discuss delivery or pick up options.
If you’re within driving distance from our shop in Ferguson, Missouri, you are more than welcome to come pick up your kennel to save delivery costs.
It’s important to make sure your kennel will fit into your vehicle; for this reason, we feel pick-up trucks are best. A large SUV or Minivan will hold up to our Medium Double Dog Kennel. Many customers have found that renting 5x8 U haul trailer to be an inexpensive option for transporting their furniture if their vehicle won’t hold it.
You should bring: moving blankets, and rope or ratchet straps to secure your kennel for transport. We will be available to help load and secure your kennel.
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